Mon‑Sun:  9am‑7pm 
Phone:  (843) 419-7681

Our Process

1. You Contact us

You may call us or schedule a repair at any time convenient for you. Enter your device information and where you want the repair performed or device pick up to take place.

2. Arrival and diagnosis

A technician will contact you to confirm details and come to your home or location of your choosing. We will then diagnose the issue.

3. Repair

Depending on the complexity of the issue, we will make repairs at the location or be picked up and completed within 72 hours.

4. Return to the specified address

After a repair is completed, our technician will contact you to deliver the device. All repairs include a 90-day part and labor warranty.

About us

Palmetto Tech Rescue is a team of technicians working round-the-clock, seven days a week to fill all of your electronic repair needs. We provide local service to Charleston, South Carolina, and the 1 -hour drive radius around it.

Our Mission

We have the tools and experience to come up with individual solutions for problems and issues instead of following a generic manual. We know how the electronics supply chain works and use every resource available to restore our customers’ devices. Serving our community with experience, resourcefulness, and ingenuity; that’s what sets us apart from the usual big box stores and hobbyist repair shops.

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Our services

Blog

Based on 115 reviews.
Kylie’s World So sweet
Kylie’s World So sweet
2023-02-28
Joe Garrick
Joe Garrick
2023-02-26
Very reasonable pricing. They were able to fix my Nintendo switch and get it back up and running with in the day. They even delivered it to where I was eating with my family. Will definitely use them again
Courtney Edwards
Courtney Edwards
2023-02-24
Great customer service fast turn around on repair and very affordable
Jameriss Grwnt
Jameriss Grwnt
2023-02-19
Palmetto tech is a great place to go to they have good customer service and they are very fast.
hunter harden
hunter harden
2023-02-18
I had a apartment fire and sprinklers luckily saved it from getting too bad but my PS5 was flooded out and i had little to no hope honestly, but they took care of me in a way i didn’t think they could and i’m more than appreciative of these guys for there hard work and dedication towards my setup. Recommend 10/10 to anybody having tech issues!
Amy
Amy
2023-02-14
Sadly unable to repair Nintendo Switch. They definitely tried their best though so much appreciated! Friendly customer service, although communication and updates about repairs were somewhat slow. Otherwise, would recommend!
Judy Jordan
Judy Jordan
2023-02-12
I want to thank y'all for fixing my son game and I will highly recommend y'all!!!
Lisa Linsenmeyer
Lisa Linsenmeyer
2023-02-10
This company is hands down top notch! They listen to your concerns and they know what they're doing. We had a few issues going on and they were able to fix them all!
Lisa Rose
Lisa Rose
2023-02-10
Knowledgeable, friendly and were able to fix our issue. James & Callum were very professional and helped us with our IT issues that were making us crazy!
Kelli McManus
Kelli McManus
2023-02-10
Very professional place, very convenient. They will come to your home and pick up the device and once done they will bring it back. My son spilled milk in his and palmetto tech saved it and now it works better then ever. Highly recommend them. Callum is awesome

PalmettoTechRescue provides services to customers within a 1-hour radius of Charleston, South Carolina. Areas include but are not limited to: North Charleston, Summerville, Johns Island, Mount Pleasant, etc… Customers outside this area will need to contact us to arrange mail-in shipping and service terms.

Warranty on all repairs is 90 days parts and labor from the day repair is completed. The warranty does not cover physical damage or breakage.

Our company pays special attention to the privacy of your data. No information from your gadget will be transferred to a third party. We respect our customer’s privacy and will not view your personal information unless instructed by you to recover your data.

Palmetto Tech Rescue nor any of its associates are responsible for any data on devices, any data loss, or any devices lost by shipping carriers. All personal data should be backed up prior to any repair being attempted. Data backup is the sole responsibility of the customer.

We accept cash or e-transfer. For mail-in repair services, full payment must be submitted before a device is mailed back. By clicking submit and mailing your device to us you agree to these terms and conditions.